SHIPPING WEIGHT AND DIMENSIONS : 70 LBS 34" x 20" x 18"
1. Our 30-Days Money Back Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase. No restocking fee and hassle free!
2. Please note that all returns must be pre-approved by auxusaauthorized and have a Return Merchandise Authorization (RMA) number. Unauthorized returns will not be accepted. Buyers are responsible for round-trip shipping costs, appropriate packing, insurance and returning the item in new and re-sellable condition. Used items (opened itmes) will not be accepted for Return.
3. We only replace the returned item with an identical item, or issue a full store credit for the value of the item, or issue a refund for the value of the item. If your purchase was made during a free shipping method, we will also deduct the shipping charge (as calculated by www.fedex.com / www.fedex.com published rate) from the total amount.
4. Under no condition will auxusaauthorized be liable for any damages, and in particular will not be liable for special, indirect, consequential, or incidental damages, or damages for lost properties, revenue or use, arising out of or related to the auxusaauthorized account or the information contained within it, whether such damages arose in contract, negligence, tort, under statute, in equity, at law or otherwise. The sole and exclusive maximum liability to auxusaauthorized arising from any product sold on auxusaauthorized eBay account shall be the price of the product ordered.
Monday through Friday 9:00 A.M. - 17:00 P.M. PST
1. Do you offer local pick up?
Sorry, We DO NOT offer Local Pickup.
2. Do you ship on weekends?
We currently ship all orders out Monday-Friday using FedEx. We only use FedEx. Delivery can occur on Saturdays. All deliveries are subject to FedEx holidays.
3. Who do I contact if I receive a damaged product?
If your Product is Damaged please notify the Seller As Soon As Possible..Please provide description of the Damages with any Photos including the packaging and Unit Damage. We will report the Claim for Processing.
4. What are your business hours?
Our customer service department is open Monday - Friday 9am to 5pm CST
5. Where do you ship from?
We have warehouses on each Coast and Midwest.
6. How long until my order ships?
Orders placed before 4 PM PST with successfully processed payment and available inventory will ship out within 1 business day (Monday - Friday). We do not ship Saturdays, Sundays, or Holidays.
7. Do you deliver on weekends?
We ship all orders out Monday-Friday via FedEx. Delivery can occur on Saturdays. All deliveries are subject to FedEx holidays.
8. I received an incomplete order (missing parts, manual, etc.), what do I do?
If you receive an incomplete order, please contact us first thought eBay.
9. Why was my order cancelled?
If your order is cancelled due to inventory, you will receive an email. In most cases, inventory is determined at time of purchase. In the event that your item is out of stock, you will receive a full refund (including tax) back to the original form of payment. Refunds are subject to your bank’s processing time.